Privacy Policy
Effective Date: July 24, 2025
Last updated: July 24, 2025
At RocketLauncher AI, we believe that privacy and innovation go hand in hand. This Privacy Policy explains how we collect, use, store, and share your personal data — and how we use automation and artificial intelligence to improve your experience and help you grow your business.
We are committed to processing your personal data in compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679), the Belgian Data Protection Act, and other applicable privacy laws.
1. Who Is the Data Controller?
The data controller is:
KISS BV
BTW/VAT: BE0650711830
📧 [email protected]
Belgium
We determine the purposes and means of processing your personal data when you interact with RocketLauncher.ai, including our website, platform, email systems, and AI tools.
2. What Personal Data Do We Collect?
We collect data only to provide, improve, and personalize your experience with RocketLauncher AI.
We may collect the following:
a. Identification Data
Name, email, phone, business name
Country, industry, business size
b. Business & CRM Data
Website URL, logo, business niche
Leads, contacts, and client notes you upload
Tech stack and tools used (if enriched)
c. Communication & Interaction Data
Email opens, replies, click data
Chatbot and voicebot conversations
Support ticket logs
Form responses
d. Technical & Usage Data
IP address, browser, device type
Pages visited, session duration
Referrer source (campaigns, ads)
e. Financial Data
Billing address, VAT number
Payment status (via Stripe/Paddle)
Invoices and transaction records
🔒 We do not store your full credit card number or CVV.
3. Why We Collect Your Data
We collect and process data to help you succeed — not to exploit your privacy. All use is in line with one of the GDPR legal bases.
PurposeLegal BasisRetentionCreate and manage your RocketLauncher accountContractual necessityWhile active + 5 years (archive)Deliver tutorials, onboarding emails & AI demo flowsLegitimate interest3 years from last contactSend product updates, offers, or personalized cold emailsLegitimate interest3 years or until unsubscribedAnalyze behavior to improve UX and platformLegitimate interest25 months (analytics data)Track conversions and campaign attributionConsent (cookies)As long as consent is activeProcess payments and generate invoicesLegal obligation10 years (tax & audit laws)Ensure platform security and prevent fraudLegitimate interest5 yearsRespond to GDPR rights requestsLegal obligation6 years from request
4. Use of GoHighLevel (Sub-Processor)
RocketLauncher is built on the GoHighLevel platform — a third-party CRM and automation engine. As such, certain data (contacts, messages, automations, analytics) are technically processed and hosted on GoHighLevel’s infrastructure:
HighLevel, LLC
4403 North Central Expressway, Dallas, TX 75205, USA
Privacy Policy
GoHighLevel acts as a sub-processor, and we have signed a Data Processing Agreement with them. This ensures:
Data is hosted securely (e.g. AWS, Google Cloud)
EU GDPR standards are respected
You retain full ownership of your contacts and CRM data
We remain the data controller and are fully responsible for how your data is processed via RocketLauncher.
5. Do We Send Emails or Cold Outreach?
Yes — but always ethically.
We may contact you via email:
If you opted in on our site
If you requested a demo or download
If your business info is public (e.g. KBO, LinkedIn) and relevant
All outreach is:
Sent manually or via Smartlead.io, Make.com, or GoHighLevel
Limited in frequency
Logged for compliance
Easy to opt out of with one click
Our goal is to help you grow your business, never to spam you.
6. Cookies and Tracking
We use cookies to:
Analyze visits (Google Analytics)
Run retargeting ads (Meta Pixel)
Remember login sessions
Personalize onboarding and content
You can manage cookie preferences via our Cookie Consent banner or browser settings. See our [Cookie Policy] for details.
7. Who Do We Share Your Data With?
Only with trusted partners required to deliver our service:
TypeExamplesHostingNetlify, AWS, GoHighLevelEmail/AutomationSmartlead, Make.com, SendGridPaymentsStripe, PaddleChatbot/SupportRocketLauncher AI, ElevenLabs, IntercomAnalyticsGoogle Analytics, Facebook BusinessLegal complianceBelgian tax authorities, regulators (on request only)
All partners are GDPR-compliant and under contract.
We do not sell your data or share it with unrelated third parties.
8. Where Is Your Data Stored?
Most data is stored in the European Union.
However, some tools (e.g. GoHighLevel, Stripe) may transfer data to the USA. These transfers are protected by:
Standard Contractual Clauses (SCCs)
Data processing agreements
Encryption and security protocols
9. How Do We Protect Your Data?
We implement strict technical and organizational measures, including:
HTTPS and TLS encryption
Role-based access
Secure APIs
GDPR logging of all consents
Encrypted data storage
Only authorized team members or processors can access your data.
10. Your GDPR Rights
You have full rights over your personal data:
📥 Access: View what we store
🛠️ Rectification: Fix wrong data
🗑️ Erasure: Delete your data
🧳 Portability: Export your data
❌ Objection: Stop certain processing
🕒 Restriction: Temporarily freeze use
🔄 Withdraw consent at any time
📮 File a complaint with the Gegevensbeschermingsautoriteit (Belgium DPA)
To exercise any right, contact us at [email protected]. We respond within 30 days.
11. Use of Artificial Intelligence
RocketLauncher uses AI to:
Generate chat and email responses
Analyze websites and leads
Suggest automations
Personalize onboarding
⚠️ AI Disclaimer
All AI output is non-binding, experimental, and provided “as-is.”
You are fully responsible for verifying and using the AI-generated content.
We are not liable for:
Errors in AI suggestions
Misuse of automation
Inappropriate or unlawful use of chatbots or voicebots
12. Client Data Responsibility
If you use RocketLauncher to manage your own leads/contacts:
You are the Data Controller of that data
We are your Data Processor
You must ensure you have valid consent or legal basis to contact your leads. If needed, we will provide a signed DPA (Data Processing Agreement) upon request.
13. Updates
We may update this policy to reflect changes in the law or platform.
Significant changes will be communicated via email or notification.
Please review this policy regularly.
14. Contact
📧 [email protected]
📍 KISS BV (Belgium) – Full address on request
📜 VAT: BE0650711830