Terms & Conditions
RocketLauncher – Terms of Service
Effective Date: 24/07/2025
1. Company Identification
RocketLauncher is a software-as-a-service (SaaS) platform developed and operated by KISS BV, a private limited liability company under Belgian law, with registered office in Belgium. RocketLauncher provides digital marketing, AI automation, and CRM software as a service (“the Platform”), accessible at https://rocketlauncher.ai and its subdomains (“Website”).
These Terms of Service (“Terms”) govern all use of the Platform and its associated services by end users (“Client”, “You”, “User”).
Important: By accessing or using RocketLauncher, you agree to be bound by these Terms. If you do not agree, you are not authorized to use the Platform.
2. Scope of Services
RocketLauncher offers software access through a monthly or yearly SaaS license:
€99/month or €999/year – early access pricing for the first 1,000 users
€199/month or €1,999/year – applies after the early access limit
You are purchasing software access only, not a done-for-you agency service.
RocketLauncher does not offer human support, strategic advice, or custom implementation unless explicitly agreed upon.
Support is provided exclusively through:
🧠 In-app tutorials
📹 Video walkthroughs
🤖 Smart AI chatbots
No Zoom calls or personal setup are included.
3. Acceptance & Eligibility
To use RocketLauncher, you must:
Be at least 18 years old
Have legal authority to bind a business
Agree to these Terms and all related legal documents (Privacy Policy, Cookie Policy, etc.)
If you sign up on behalf of a company, you confirm that you have the authority to bind it to these Terms.
4. Intellectual Property & Snapshot Protection
All software, templates, automation systems, and visual components provided by RocketLauncher are the intellectual property of KISS BV, including but not limited to:
Snapshots
Email sequences
Chatbots
CRM workflows
Design templates
Voicebot scripts
Make.com or GoHighLevel automations
You are granted a non-exclusive, non-transferable license to use the provided tools for your own business or your clients if allowed.
❌ It is strictly forbidden to:
Sell or redistribute any RocketLauncher assets without permission
Share or copy internal templates or workflows
Use the platform to train or build competitive systems
Export RocketLauncher snapshots for resale or reuse on other SaaS platforms
Violation of this clause may result in:
Immediate termination of access
Permanent IP bans
Legal prosecution, including claims of intellectual property theft and contractual breach
KISS BV reserves the right to pursue damages up to €500,000 per infringement.
5. Prohibited Use
You may not use RocketLauncher to:
Send spam, threats, hate speech, or harassment
Scrape or harvest personal data
Build or promote illegal products or services
Upload or distribute content that violates copyrights, trademarks, or local laws
Use AI or voicebot features for fraud, impersonation, or deepfakes
Host or distribute malware, spyware, or phishing tools
Misuse our tools to automate fake reviews, financial scams, or blackhat SEO
RocketLauncher may immediately suspend or terminate accounts engaging in any of the above. No refund will be given in such cases.
6. Data Use & Privacy
By using RocketLauncher, you acknowledge that we collect and process user data in compliance with the GDPR, Belgian privacy laws, and our Privacy Policy.
All personal and account data is stored securely on EU servers or compliant processors
AI personalization is based on data collected from your behavior on the platform
You can request data deletion under GDPR at any time
For full details, refer to our [Privacy Policy] and [Cookie Policy].
7. Support & Availability
RocketLauncher is provided “as is” with:
24/7 platform availability (best effort, no guaranteed uptime)
Support exclusively through video tutorials, AI chatbots, and automated flows
No guarantee of human assistance or response times
If a feature fails or an error occurs, RocketLauncher will make a best-effort to correct it, but does not guarantee custom resolution or refund unless required by law.
8. Payment Terms
All prices are displayed exclusive of VAT
Subscriptions are billed automatically via Stripe or Paddle
No refunds are provided after payment unless required by law
If your card fails, access may be suspended until payment is completed
Lifetime plans are honored for the life of the platform, not indefinitely or beyond RocketLauncher’s operational status.
9. Termination
You may cancel your subscription at any time. Access continues until the end of the paid period.
RocketLauncher reserves the right to suspend or cancel any user account:
For non-payment
For abuse of the platform or breach of these Terms
For violations of snapshot/IP rules or illegal usage
10. Liability & Disclaimers
RocketLauncher:
Offers no guarantees of results, revenue, or lead generation
Is not responsible for user misuse, errors in setup, or AI behavior
Will not be liable for:
Loss of business, income, or profits
Platform downtime or maintenance
Issues with third-party tools like Smartlead, Make.com, etc.
Our tools are experimental and for educational/business use only.
🧠 AI Disclaimer: AI outputs are generated by algorithms. We make no claim as to their accuracy or suitability. You are fully responsible for how AI-generated text, voice, or automation is used.
Part 2 of the full RocketLauncher Terms of Service, continuing from the previous section and focusing on:
✅ Jurisdiction & dispute resolution
✅ Refunds & withdrawal rights
✅ Legal structure & hidden company info
✅ AI disclaimers & legal shields
✅ Liability caps
✅ GDPR/data controller definitions
✅ Final clauses
11. Jurisdiction & Governing Law
These Terms are governed by Belgian law, without regard to conflict of laws principles.
Any disputes that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts in Hasselt, Belgium, unless another court is required by mandatory EU consumer protection rules.
🧑⚖️ Binding Agreement
By using RocketLauncher, you expressly waive any jurisdiction claims in your home country and agree to settle all legal matters under Belgian jurisdiction.
12. Cancellation, Refunds, and Right of Withdrawal
RocketLauncher is a digital product offered to businesses, and your subscription gives immediate access to digital tools and assets (including AI models, templates, and systems).
Therefore:
❌ Right of withdrawal (EU 14-day rule) does not apply once access is granted
❌ No refunds will be issued after purchase unless:
The platform fails to deliver the service entirely
Required by applicable law
You are responsible for ensuring that RocketLauncher suits your needs before completing payment. Trial access and explainer videos are available to test features beforehand.
13. Legal Structure (Hidden in Footer)
For compliance purposes, the company behind RocketLauncher is:
KISS BV
BTW/VAT: BE0650711830
Registered in Belgium – exact registered office available on request.
This information is disclosed here as per legal requirement and may be shown in your invoices. It does not need to be publicly visible elsewhere on the website footer if you choose.
14. AI, Automation & User Responsibility
RocketLauncher contains advanced AI features, including:
Chatbots
Voice AI
Email assistants
Automated outreach flows
Data enrichment
🧠 Disclaimer: All AI features are provided “as-is.” You remain fully responsible for:
Messages sent to leads or customers
Voice recordings or phone calls
Data processing, tracking, or retargeting
Interpretation of AI-generated content
We offer tutorials, but we do not guarantee outcomes, accuracy, or legality of AI outputs in every country.
Do not use RocketLauncher to impersonate people, violate privacy, or bypass legal safeguards. Deepfake use, unauthorized AI calling, or misleading email campaigns are strictly forbidden.
15. Data Controller Responsibilities (GDPR)
RocketLauncher (KISS BV) may act as:
Data controller for your account, billing, analytics, and consent logs
Data processor for leads/customers you manage through the CRM or AI tools
You are fully responsible for:
Obtaining valid consent from your contacts (GDPR/AVG)
Following applicable privacy, cookie, and outreach regulations
Creating compliant data flows if you import/sync leads, contacts, or customer data
A separate Data Processing Agreement (DPA) is available upon request for agency or enterprise users.
16. Indemnification
By using RocketLauncher, you agree to indemnify and hold harmless KISS BV, its founders, developers, contractors, and affiliates from any and all:
Claims or legal action related to misuse of the platform
Fines or damages resulting from your violation of GDPR, CAN-SPAM, or any other regulation
Disputes with clients, customers, or third-party platforms (e.g. email providers, payment processors)
This includes all legal fees, regulatory charges, or court-ordered compensation.
17. Intellectual Property Enforcement
KISS BV will aggressively pursue violations of our intellectual property, including:
Misuse of GoHighLevel snapshots
Stealing, copying, or reselling our templates, automations, or demo content
Rebranding RocketLauncher materials as your own
Penalties include:
Immediate access termination
Permanent ban from platform
Claim for damages up to €500,000 per violation
18. Platform Availability & Uptime
RocketLauncher is hosted on reliable infrastructure and aims for 99.9% uptime.
However:
We may suspend access during upgrades or security patches
We make no SLA guarantees unless otherwise agreed
You agree not to hold us liable for downtime or service interruptions
19. Platform Evolution & Feature Changes
We may update, add, or remove features at any time.
You will not be entitled to refunds or compensation due to:
Feature removals
Changes to UI or structure
Deprecation of third-party integrations
We reserve the right to revise pricing, structure, and roadmap at any time with reasonable notice.
20. Final Clauses
If any clause in these Terms is declared unenforceable, the remainder remains in full force
These Terms constitute the full agreement between the parties
They supersede all prior conversations, emails, or side agreements
21. Contact
For legal inquiries or complaints, you can contact:
📧 [email protected]